NAT VPNNAT VPN device limit: how to remove an unused device
The number of devices depends on your plan. Check your subscription limit in the dashboard first: examples on the home page do not show the state of your account.
View the list in the dashboard
Sign in to the account with your active subscription and open Devices.
Compare the names and available information with your phones, computers and tablets.
A device name may come from the app and may not match the exact phone model. An unfamiliar name alone does not prove unauthorized access.
Give devices clear names
Press the pencil icon next to a device, enter a name you recognize and save it.
For example, My phone or Home laptop.
This makes it easier to find the correct entry when replacing a device later.
Remove an unused device
Choose a device you no longer use and remove it through the dashboard.
Check the refreshed list and the available slot.
Then retry adding the device you need.
Do not remove every device in turn. If the limit error remains after refreshing the page, send its text to support.
If you need every device
Check the available device-limit options in the dashboard or ask support before paying.
Renaming a device does not increase the limit or combine several devices into one.